Klaro — Support

Help and FAQs for the Klaro WordPress theme — accessibility-first with WCAG 2.2 AA compliance and full WooCommerce support. Browse the FAQ below or use the contact form to reach our team.

WooCommerce Tech Support

Frequently Asked Questions

Installation

How do I install Klaro?
  1. In your WordPress admin, go to Appearance → Themes and click Add New.
  2. Click Upload Theme, choose the Klaro ZIP file, and click Install Now.
  3. Click Activate.
The theme is also available on the WordPress.org theme directory.
What are the requirements?WordPress 6.0 or higher and PHP 7.4 or higher. No other plugins are required — Klaro works standalone.

Accessibility Features

What accessibility features does Klaro include?Klaro is built around WCAG 2.2 AA compliance (with several features hitting AAA), including:
  • 7:1 contrast ratios for all text
  • 3px high-contrast keyboard focus indicators
  • Five user-adjustable text sizes (18, 20, 22, 26, 32 px)
  • High-contrast and monochrome color modes
  • Visible skip links to all major page sections
  • Full screen-reader optimization (semantic HTML, ARIA, live regions)
  • 44×44px minimum touch targets
  • Respects prefers-reduced-motion
  • No autoplay anywhere
Where is the accessibility toolbar?The toolbar appears in the site header. Visitors can use it to switch text size, toggle high-contrast or monochrome mode, and skip to content — without leaving the page.
Why is the base font size 18px?18px ensures readability for users with visual impairments. Visitors who want smaller or larger text can change it via the accessibility toolbar — no admin action required.

Customization

Where do I configure colors and the logo?Go to Appearance → Customize. From there you can set the logo, header image or video, background, and theme colors. Klaro uses standard WordPress Customizer panels — no proprietary settings page.
Can I use custom fonts?Yes, but Klaro recommends system fonts for performance and accessibility. If you do load custom fonts, make sure they meet the same WCAG AAA contrast ratios — the theme’s design assumes 7:1 contrast minimums.
Where is the accessibility-statement link configured?In Appearance → Customize, under the Footer section. Set the URL to your accessibility statement page; the link appears automatically in the footer.

WooCommerce

Does Klaro work with WooCommerce?Yes — Klaro includes full WooCommerce accessibility support: WCAG-AAA shop pages, accessible cart and checkout, screen-reader announcements for cart updates, keyboard-navigable product galleries, and 44px minimum touch targets on every interactive element. There is also a dedicated Shop Sidebar widget area.
Are the cart/checkout block patterns accessible?Yes — Klaro ships dedicated styles for the WooCommerce Blocks cart and checkout, including an accessible quantity selector with flex layout and 44px touch targets.

Page Builders & Editor

Does it work with Gutenberg?Yes — Klaro is fully block-based with editor-style support, registered block styles, and an accessible call-to-action block pattern.
Does it work with Elementor / Divi / Beaver Builder?Klaro is built primarily for the block editor. Visual drag-and-drop builders may override Klaro’s accessibility styling (focus indicators, contrast, line lengths). If you must use one, audit the rendered pages with axe DevTools or Lighthouse to make sure accessibility hasn’t regressed.

Translations

Is Klaro translation-ready?Yes — all strings are wrapped with WordPress i18n functions. The theme ships with the standard /languages directory and a POT file. Translations can be loaded via Polylang, WPML, or any standard WordPress i18n workflow.

Contact Support

Can’t find what you’re looking for? Send us a message and we’ll get back to you within 1–2 business days.
AIE Pro Support Contact

Bug Reports & Feature Requests

For bug reports and feature requests, please use the GitHub issue tracker or the WordPress theme support forum.

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